Total Look Privacy Policy

Last updated: March 4, 2026

Total Look (“we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services, to provide you (“you,” “your,” or “the customer”) with a seamless shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or communicate with us through our website. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to how we handle your personal information.

By using or accessing any part of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.


1. Personal Information We Collect

When we use the term “personal information,” we mean data that can identify you or be reasonably linked to you. We may collect the following types of personal information:

  • Contact details: name, email address, phone number, billing and shipping addresses.
  • Financial information: payment details and transaction data.
  • Account information: login credentials and preferences (if you create an account).
  • Order information: products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: information you provide when contacting us for support or inquiries.
  • Device and usage data: IP address, browser type, and activity on our website (via cookies or analytics).

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from you — when you make a purchase, create an account, or contact us.
  • Automatically — when you browse our site, via cookies, analytics tools, and similar technologies.
  • From third-party service providers — such as payment processors and fulfillment partners who help us operate the business.

3. How We Use Your Personal Information

We use your personal information to:

  • Process payments and fulfill your Total Look orders.
  • Communicate with you about orders, shipping, and customer support.
  • Improve and personalize your shopping experience.
  • Send promotional emails or special offers (only if you’ve opted in).
  • Detect and prevent fraudulent or unauthorized activity.
  • Comply with legal obligations and business requirements.

4. How We Share Information

We may share your information with:

  • Service providers who help operate our business (e.g., payment processors, shipping carriers, analytics providers).
  • Marketing and advertising partners, when you consent or as permitted by law.
  • Affiliates or business partners, for joint promotions or partnerships.
  • Legal authorities, when required by law or to protect our rights.

We do not sell your personal information.

5. Cookies and Tracking

We use cookies and similar technologies to understand site usage, enhance your shopping experience, and deliver personalized content. You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly as a result.

6. Data Security and Retention

We take reasonable security measures to protect your personal information from loss, misuse, and unauthorized access. However, no system is completely secure. We retain your personal information only as long as necessary to fulfill our business and legal obligations.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or correct your personal information.
  • Request deletion of your data.
  • Opt out of marketing communications.
  • Withdraw consent for certain data uses.

To exercise any of these rights, please contact us at contact@totallookofficial.net.

8. Children’s Privacy

Our Services are not intended for children or minors. We do not knowingly collect information from individuals under the age of majority.

9. International Data Transfers

If you access our website from outside the United States, your data may be transferred and processed in the U.S. or other jurisdictions. We use appropriate safeguards for such transfers where required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

Total Look 📧 Email: contact@totallookofficial.net